Customer service

We’re always there for you!

Do you have any questions or concerns? No problem! You can reach us by email at or you can call us at +47 950 23 999. 

We promise to answer emails within 12 hours. And if you prefer to speak with us, we are available to take your call from 09.00 CET (9.00 AM) to 18.00 CET (6.00 PM). International rates apply.

We’re in it with our hearts and minds. Whatever your concern, we will do our best to make you happy! Don’t hesitate to contact us, we look forward to hearing from you.

Please note that any cancellations and changes must be made via our customer service center. Terms and conditions apply as specified at the time of booking.

BookNordics AS is a member of the Norwegian Travel Fund. This means that in the unlikely event of bankruptcy of an adventure provider or even our company, you are entitled to a refund via the Norwegian Travel Fund.

Congratulations on booking your next Nordic Adventure!